Common Questions and Answers
> Which cruise is the best one for me?
There are many important factors for deciding the best cruise choice for you and your guests. Compare Major Marine Tours Cruises side by side on the Cruise Features page.
> What's the difference between the 7.5-hr & 6-hr Kenai Fjords National Park Cruises?
Both cruises will follow the same route and visit the same areas while offering the same amount of viewing time. The only difference between the 7.5-hr & 6-hr cruises will be the type of vessel used and speed of travel on the water. The 6-hr cruise will use a high-speed catamaran that will cruise at approximately 26 knots, while the 7.5-hr cruise will use a traditional mono-haul vessel that will cruise at approximately 15 knots.
> Do we stop to eat?
Our famous Prime Rib & Salmon buffet meal is served onboard while cruising, allowing a maximum opportunity for wildlife viewing. Our vessel has large fog free picture windows so you won’t miss out on sightings while you dine.
> Is there a vegetarian meal option?
Our all you can eat buffet includes rice pilaf, tossed green salad, hot sourdough bread, and a full dessert bar. If you decide not purchase the buffet, you are welcome to bring your own food onboard.
> Do I have to add the meal now?
You can add the meal as late as check in the day of your cruise.
> Can we bring our own snacks, food or beverages?
You are more than welcome to bring your own food and beverages on board the vessel, we just ask that you do not bring large coolers or glass containers. Since we have a licensed bar, you may not bring alcoholic beverages onboard. Hot dogs, noodle soups, chips, candy bars and other snacks are available for purchase at our cash bar.
> Do we stop and get of the boat anywhere?
We will be constantly cruising throughout the duration of the trip. This will allow a maximum opportunity to view wildlife.
> How close do we get to the animals?
Our experienced captain will hug the coastlines and pull the vessel within feet of the mountainside waterfalls and seabird rookeries.
> How close do we get to the glaciers?
For passenger safety and comfort, the captains will maintain a distance no less than 1/4 mile away from the face of the glaciers. Actual distance may vary due to wind, weather and ice conditions at the glacier.
> Can I choose my own seat?
Seating arrangements are assigned the night prior to your cruise by Major Marine Tours staff. If you have any special requirements or needs please let our staff know in advance.
> Is there a place to store my luggage while on the cruise?
You are more than welcome to store your luggage in our office throughout the duration of your cruise.
> Can you help us book a hotel?
We cannot book your hotel for you, but we can direct you to some favorable lodging facilities around Seward and Whittier. Visit our “Alaska Links” section. There you will find links to several locations in Alaska. Scroll down and click on your desired destination.
> Can I use a Northern Lights Coupon or Toursaver Coupon for more than two people at a time?
Northern Lights Coupons can be applied to any two people in a reservation. Buying one at regular price will get you the second free. For all other passengers we will apply our current cruise rate.
> When is the latest I can make a reservation?
Advance reservations are encouraged to ensure you your desired cruise date. You are welcome to book as late as the morning of but we are unable to guarantee availability at such short notice.
> How long does it take to drive to Seward from Anchorage?
Allow yourself approximately 3 hours of driving time between Anchorage and Seward. This allows plenty of time incase you run into construction delays or need to make any brief stops along the way. View our Driving Directions & Check-in map.
> How long does it take to drive to Whittier from Anchorage?
Allow yourself approximately 1.5 hours of driving time between Anchorage and Whittier. This allows plenty of time incase you run into construction delays or need to make any brief stops along the way. View our Driving Directions & Check-in map.
> Is there a bus to Whittier?
Transportation into Whittier is limited to the Alaska Railroad or driving yourself. Unfortunately, there is not a bus option that works in conjunction with our cruise.
> How do we get to the check in office from the Seward train station?
At Major Marine Tours, we provide a complimentary shuttle to and from the Seward train station and our check in office. If the sun is shining, feel free to walk to our office just two blocks south of the station on 4th Avenue.
> Where do we park our car?
In Seward, there are two full day public parking lots at the Seward Small Boat Harbor. One is just a block north of our office while the other is just a block south of our office. There is a $10 charge per vehicle. View our Seward Driving Directions & Check-in map.
In Whittier, parking is available directly across the railroad tracks from our office in Whittier for $5 per vehicle. View our Whittier Driving Directions & Check-in map.
> Where do we check in at in Seward?
Please check in at our office, which is #2 of the boardwalk on 4th Avenue in the Seward small boat harbor. Look for a big orca whale carving! View our Seward Driving Directions & Check-in map.
> What should I wear?
For comfort throughout the cruise, inside and outside the heated cabins, in a variety of weather conditions, guests are urged to dress in layers, including a warm rainproof coat, hat, gloves, and comfortable, rubber-soled shoes.
> What should I bring?
Cameras (tripods are not recommended), extra batteries/film, chargers, binoculars.
